Mostly because that's not the Apple I know. It's really about the unhelpful attitude from the online store that made me cross. I have plenty of backups - raid, cloud and offsite on HD. The physical store agreed with me, the online store wouldn't budge. I would have happily accepted a bto replacement and waited for it.
The physical store agreed with most of the points I have made here and that it should be replaced and the online store didn't. When I phoned the online store they basically told me to get lost and I should go back to the physical store to get a repair! The Genius said he would upload his notes and my error logs and messages to support my case. But because it was BTO I would need to speak to the online store so they could send me one - I would have been more than happy with that. The physical store said if they had it in stock they would replace it.
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